Please avoid damage and contamination of the product. If possible, please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer own the original packaging, please provide suitable packaging for adequate protection against transport damage.
If possible, please not send the goods back to us as an insured package, and keep the delivery document.
Please note that the aforementioned conditions are not a prerequisite for the effective exercise of the right of revocation.
Return of Goods RMA - Return Material Authorization)
You can request a return (RMA) for a cancellation or other type of return of goods via our website here
. An email will automatically be sent to WOOPY Demo Shop. You will receive an e-mail confirming receipt of the return request. We check the conditions for a cancellation or other type of return of goods and inform you of the decision, with all the necessary information by e-mail.
In no case return the goods before our decision. Initiate the shipment of the goods only after receiving an Return Authorization Number, so a clear assignment of your return is possible.